AppleCare Claims

Pentagon provides service for devices under the AppleCare Protection Plan and Apple Care+.

Please note some Apple Care claims are subject to excess fee depending on diagnostic results.

AppleCare+ for iPhone

AppleCare+ for iPhone provides up to two years of expert telephone technical support and additional hardware coverage from the original purchase date of your iPhone, including up to two incidents of accidental damage, each subject to a $45 service fee for screen damage, or a $149 service fee for any other damage. Coverage begins on the original purchase date of your iPhone.

AppleCare+ for iPad and iPad Mini $99

AppleCare+ for iPad provides up to two years of expert telephone technical support and additional hardware coverage from the original purchase date of your iPad, including up to two incidents of accidental damage, each subject to a $65 service fee.  Coverage begins on the original purchase date of your iPad.

AppleCare+ for iPad Pro

AppleCare+ for iPad provides up to two years of expert telephone technical support and additional hardware coverage from the original purchase date of your iPad, including up to two incidents of accidental damage, each subject to a $65 service fee.  Coverage begins on the original purchase date of your iPad.

AppleCare Protection Plan for Mac

AppleCare+ for Mac provides up to three years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage, each subject to a service fee of $149 for screen damage or external enclosure damage, or $429 for other damage. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. Coverage begins on the original purchase date of your Mac.